Scenic Kazakhstan

• 4 Nights’ Accommodation in below mentioned hotel or similar in Almaty
• Daily buffet breakfast at the hotels
• Almaty City Tour and Oi Qaragai Tour
• Medeu and Shymbulak tour
• Koktobe and Shopping Time
• Airport pick up and drop off in a comfortable air conditioned coach.
• Professional English speaking guide service
• Entrance fees (Koktobe & Shymbulak cable car ride round trip)
• Return flight tickets to Almaty from Abu Dhabi
• 20 kilo check in baggage and hand luggage
• Hotel bed tax (5%)
• Daily 1l water pp.

• Visa (not required for UAE, Qatar, Saudi Arabia, Oman, Kuwait, Bahrain, India, Philippines citizens)
• Meals and beverages
• Personal expenses & additional excursions / activities.
• Anything not mentioned in the inclusions

Confirmation Vouchers & Travel Documents:

• You will receive the Booking Confirmation email within 48 hours of the payment made.
  
• Flight ticket, Hotel / Land voucher and travel insurance will be given to you 48 hours prior to departure 
• Please carry your original travel documents while travelling like valid passport with valid UAE residence permit, Emirates Id card, the hard copies of flight ticket, hotel & land confirmation voucher, travel insurance and other related documents. 
• You are requested to check in online prior to the departure

Cancellation Policy:

• 30 days or more before the departure date – AED 1300
  
• 30 to 21 days before departure date – 75 % 
• 21 days to 5 days before departure date – 90 %
• 5 days to 0 days before departure date – 100 %

Important note:

• Rooms and rates are subject to availability at the time of booking. Flight and hotel fares may change at any point in time. Your earliest confirmation is highly appreciated.
  
• Hotel check-in time is 14:00 hrs. and check-out time is 12:00 hrs. In the case of an early arrival before the check-in time, rooms must be booked from the previous night with corresponding charges to guarantee early check-in. Late checkout is subject to availability.
• All visa approvals or rejections are subject to the rules and conditions of the respective authorities.
• We act as facilitators for making travel arrangements and are not responsible for the granting or rejection of customer entry into any country. The sole decision rests with the concerned Embassy or Airline. We cannot be held liable for the same.
• As a travel company, we are not responsible for any changes or cancellations in flights made by the airlines.
• Cancellations due to any natural calamity or a pandemic leading to Force Majeure or lockdown in the destination resulting in flight or hotel cancellation will be subject to refund policies of the airline, hotel, etc. We will strive to obtain a maximum refund.

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Total amount of the flight & hotel cost is required at the time of booking. 
• The balance payment must be made 21 days prior to the departure failing which the services may be released.